Terms and Conditions

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the SkylineSynk LTD website (https://skylinesynk.com/) and the purchase of cosmetic products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

About Us

Company Name: SkylineSynk LTD
Registered Address: 12 Kensington Church Street, London, W8 4EP, United Kingdom
Email: info@skylinesynkltd.com
Website: https://skylinesynk.com/

SkylineSynk LTD is a company registered in England and Wales, operating as an online retailer of cosmetic products.

Definitions

Acceptance of Terms

By using our Website or placing an Order, you confirm that:

Products and Descriptions

We make every effort to ensure that Product descriptions, images, and specifications on our Website are accurate and up to date. However, we do not warrant that such content is error-free. Colours shown on your screen may vary from actual product colours due to display settings.

All Products sold through our Website comply with the UK Cosmetics Regulation and have been assessed for safety by qualified professionals. Each Product has a designated Responsible Person in the United Kingdom, as required by law.

Orders and Contract Formation

Placing an Order

When you place an Order through our Website, you are making an offer to purchase Products from us. Your Order constitutes an offer to buy, which we may accept or decline at our discretion.

Order Acceptance

A binding contract between you and us is formed only when we send you an Order Confirmation email. We reserve the right to refuse any Order for reasons including, but not limited to:

Order Cancellation by Us

We may cancel an Order at any time before dispatch if:

If we cancel your Order, we will notify you promptly and issue a full refund.

Pricing and Payment

Prices

All prices displayed on our Website are in British Pounds Sterling (GBP) and include Value Added Tax (VAT) where applicable. Prices do not include delivery charges, which are calculated and displayed separately during checkout.

We reserve the right to change prices at any time, but changes will not affect Orders for which we have already sent an Order Confirmation.

Payment Methods

We accept the following payment methods:

All payments are processed securely through our PCI DSS-compliant payment providers. We do not store your full payment card details on our systems.

Payment Security

We implement Strong Customer Authentication (SCA) as required under the Payment Services Regulations 2017. You may be required to verify your identity using two-factor authentication for certain transactions.

Delivery

Delivery Options

We offer various delivery options, which are displayed during checkout along with associated costs and estimated delivery times. Standard delivery within the United Kingdom is typically 3-5 working days.

Delivery Address

Products will be delivered to the address specified in your Order. It is your responsibility to ensure the delivery address is correct and complete. We are not liable for delays or failed deliveries due to incorrect address information.

Risk and Ownership

Risk of loss or damage to Products passes to you upon delivery. Ownership of Products transfers to you upon receipt of full payment.

Delivery Issues

If your Order does not arrive within the estimated delivery time, please contact us at info@skylinesynkltd.com. We will investigate and, where appropriate, arrange re-delivery or issue a refund.

Under the Consumer Rights Act 2015, we are responsible for the condition of goods until they are delivered to you. If Products are damaged during delivery, please notify us within 48 hours with photographic evidence.

Your Right to Cancel (Distance Selling)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your Order within 14 calendar days from the day after you receive your Products, without giving any reason.

How to Cancel

To exercise your right to cancel, you must inform us of your decision by a clear statement, such as:

You may use the model cancellation form provided in our Purchase and Returns Conditions, but it is not obligatory.

Effects of Cancellation

If you cancel, we will reimburse all payments received from you, including standard delivery costs, within 14 days of:

We may deduct an amount from the refund to reflect any diminution in the value of Products if this resulted from handling beyond what is necessary to establish their nature, characteristics, and functioning.

Return of Products

You must return the Products without undue delay and in any event within 14 days from the day you communicate your cancellation. You are responsible for the direct cost of returning the Products unless we have agreed otherwise.

Exceptions to the Right to Cancel

The right to cancel does not apply to:

Consumer Rights

Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms. Under this Act, Products must:

If Products do not conform to these requirements, you may be entitled to:

Product Safety and Cosmetic Regulations

All cosmetic Products sold through our Website comply with:

Each Product has undergone safety assessment by a qualified professional, and a Product Information File (PIF) is maintained as required by law. Products are notified through the UK Submit Cosmetic Product Notification (SCPN) portal.

If you experience any adverse reaction or serious undesirable effect from our Products, please contact us immediately at info@skylinesynkltd.com. We take cosmetovigilance seriously and will report serious undesirable effects to the relevant authorities as required by law.

Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, product photographs, designs, and software, is the property of SkylineSynk LTD or our licensors and is protected by UK and international intellectual property laws.

You may not:

Limited licence is granted to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

User Accounts

Account Creation

You may create an account on our Website to facilitate purchases and manage your orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to:

Account Termination

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms, engaged in fraudulent activity, or otherwise acted inappropriately.

Limitation of Liability

To the fullest extent permitted by law:

Nothing in these Terms excludes or limits our liability for:

Indemnification

You agree to indemnify, defend, and hold harmless SkylineSynk LTD, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. Your use of third-party websites is at your own risk.

Prohibited Activities

When using our Website, you agree not to:

Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, epidemics, or failures of telecommunications or power supply.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have rights under the law of the country in which you reside. Nothing in these Terms affects your statutory rights as a consumer.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

Entire Agreement

These Terms, together with our Privacy Policy and Purchase and Returns Conditions, constitute the entire agreement between you and SkylineSynk LTD regarding your use of our Website and purchase of Products.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our Website with an updated “Last Updated” date. Your continued use of our Website after any changes constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms, please contact:

SkylineSynk LTD
12 Kensington Church Street
London, W8 4EP
United Kingdom
Email: info@skylinesynkltd.com